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About Us

The LyteSpeed team of eight standing together on the lawn outside their office

Simplifying IT. Strengthening Security. Since 1995.

Family-Owned & Operated

Since 1995, LyteSpeed has helped businesses throughout Rochester and Western New York eliminate technology headaches, secure their data, and operate with absolute confidence. Whether you need day-to-day IT support, robust cybersecurity, compliance guidance, or a long-term strategic partner, we deliver reliable, enterprise-grade solutions with a deeply personal touch backed by decades of proven experience.

100+Years of Combined IT Experience

Our team brings more than 100 years of combined experience in the IT industry, giving our clients the knowledge, expertise, and perspective to tackle today's technology challenges and plan confidently for tomorrow.

Meet Our Highly Qualified Team

David Meyer

David Meyer

Owner

Dave has been in the IT industry since 1992, self-employed since 1999 when he started Technology Simplified, which provided IT support to small businesses in Rochester, Buffalo, and Syracuse. After achieving an accounting degree in 1989 Dave joined the accounting department for CCS in Fairport, NY. After working in accounting for a couple years Dave decided it was not the career he wanted and transitioned to the CCS IT department where he became “hooked”. In 1992 Dave left CCS and entered the IT World full-time at UDS and opened a Rochester office for the Syracuse based company. In 1999 UDS changed names to Rescuecom and Dave became the first franchisee. In 2008 Dave left Rescuecom and started Technology Simplified. In 2016 Dave purchased LyteSpeed and merged with Technology Simplified. Dave has always lived by the motto “Life is complicated Technology shouldn’t be.”

Todd Hathaway

Todd Hathaway

IT Operation Manager

Todd possesses over 25 years of IT experience. As the IT Operations Manager, Todd oversees the daily delivery of our technical services to keep your systems secure, reliable, and performing at their best. Todd's focus is on optimizing our service desk workflows, ensuring our engineering team meets strict Service Level Agreements (SLAs), and continually refining our processes, so your business receives seamless support. Ultimately, his goal is to ensure our technology solutions align perfectly with your business needs so you can focus on your core operations with total peace of mind.

Lynn Platt

Lynn Platt

Office Manager

As the Office Manager, Lynn serves as the welcoming face and operational anchor of LyteSpeed, keeping administrative workflows, client communications, and internal team coordination running seamlessly every day. On any given day, Lynn's role bridges the gap between our clients and our technical experts. Lynn handles incoming calls and client inquiries, ensuring every question is routed to the right person without delay. Behind the scenes, Lynn manages vendor relationships, oversees office inventory, and handles general procurement, so our workspace is always equipped and ready. Lynn also supports our financial and human resources responsibilities. By taking care of these essential day-to-day operations, Lynn makes sure our technical staff can stay fully focused on delivering exceptional IT support and solutions to the clients we serve.

David Smith

David Smith

System Administration Team Leader

With over 20 years of information technology experience and 10 years as part of the Lytespeed team, Dave helps maintain the IT infrastructure for our diverse client base. Have a legacy system that needs to continue to operate? Looking to adopt a new technology? Let Dave and our team help guide you in the decision and implementation process!

Colin Harrington

Colin Harrington

System Administration Team

As part of the System Administrator Team, Colin assists in managing and optimizing our clients' network infrastructures. Colin specializes in user access management, routine backups, and initial server troubleshooting. Armed with foundational technical certs and a methodical approach, Colin ensures that day-to-day administrative tasks are executed flawlessly and securely.

Nicholas Valcour

Nicholas Valcour

System Administration Team

As part of the System Administrator Team, Nick loves diving headfirst into complex systems. Nick supports our System Admin Lead in automating workflows, managing cloud environments, and deploying software updates. Nick absorbs new tech like a sponge, ensuring our clients benefit from the latest, most efficient IT practices.

Tracy Srgoi

Tracy Srgoi

Support Team Technician

As a Support Team Technician, Tracy helps clients overcome technology challenges with confidence. From resolving workstation issues and software errors to assisting with account access and everyday support requests, he is committed to delivering prompt, effective solutions. Known for patience, professionalism, and the ability to explain technical concepts in plain language, Tracy ensures clients always feel supported and informed.

Jeramie Johnson

Jeramie Johnson

Support Team Technician

As a Support Team Technician, Jeramie ensures our clients receive rapid, accurate technical assistance whenever an issue arises. He specializes in desktop support, password resets, and system tune-ups. Armed with sharp diagnostic skills, ensuring your digital tools work exactly when you need them. Known for translating "tech-speak" into plain English, Jeramie makes sure your IT support experience is always fast, friendly, and completely painless.

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